Responsible Gaming

We at Zupee actively promote responsible game play for our users. We believe that gaming is and should be done purely for entertainment – meaning, playing till it doesn’t affect your body, mind or finances in a negative way. We strongly believe that with the right approach to our games, the experience can be highly rewarding. Games at Zupee not only give you the thrill of winning against players from across the country but can also improve your strategic prowess, decision making, and time-management skills.

We at Zupee want you to enjoy our games as much as we have enjoyed creating them for you. As a responsible gaming company, we take the following steps for all our users:

We comply with all applicable law, rules, regulations, and requirements necessary to run a real-money gaming application and structure our games with a view to being compliant.
We only allow users who are 18+ to join the game and deploy screening and age-gating techniques and/or obtaining declarations from users as to their age.
Game rules are explained in detail at the start of the game. They are also accessible as a video or in text format all the time within the app
We provide 24X7 customer care at [email protected]
We offer multiple tournament options to choose from according to one’s risk appetite

We understand that gaming has the potential to be addictive, and one can lose track of time and money whilst playing games. But keeping the following DOs and DON’Ts in mind, you can ensure your love for gaming doesn’t change into an addiction:

DO'S

Play for entertainment alone, not as a source of earnings or remuneration which in any manner impacts your financial independence.
Decide in advance how much money you will spend playing the game and only play with disposable income (i.e. such amounts of money you can afford to risk losing entirely without in any way jeopardizing your current financial position
Decide on the number of hours you will be devoting to the game and stick to it ensuring you do not exceed such number of hours in any circumstances
Set deposit limits while playing so that you never deposit more than your disposable income which you can afford to lose
Take a break and pause playing for a while if you have lost money continuously multiple times
Reach out to our customer care if you think you are addicted to any of our games and would like us to help you with dealing with your game-addiction

DON'TS

Don’t play to earn extra income
Don’t play impulsively
Don’t play with loaned money
Don’t play if you’re not in a calm mental state. This affects your game performance ultimately leading you to lose money
Don’t chase losses. Since all games on Zupee are skill-based, take time to hone your skills to play better
Don’t forget to keep a check on how much you are spending on the game
Don’t play in between work or other engagements so you can play the game with a free mind. This is also important as you don’t want this to interfere with your day-to-day life
Don’t harass, threaten or abuse other players on the Platform or engage in any conduct that would be considered as illegal, unethical or defamatory

If you need any further information or help, write to us at [email protected] and we would be happy to help.